by John Riley | Feb 19, 2017 | Uncategorized
Part of de-escalating a situation is knowing when you may be escalating it. A number of years ago a friend of mine was sharing with me an incident that happened at a church. The security volunteers were made aware of some people possibly attempting to break into...
by John Riley | Feb 11, 2017 | Uncategorized
Building Confidence by training consistently will pay off when and you find yourself in a stressful situation with no time to think. I recently had a meeting with a business looking into training their staff to feel confident in dealing with potentially volatile...
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