by John Riley | May 8, 2021 | Uncategorized
Your appearance, the A in your ACE, will do more to effectively de-escalate a situation. A guy I know from church recently may have proved one of my main precepts: That your appearance can shape another person’s thoughts, feelings and actions without a word...
by John Riley | Nov 8, 2020 | Uncategorized
Police officer’s condescending tone of voice and attitude created and escalated stress during a “simple” traffic stop in June, 2019, in Connecticut. The officer stopped the vehicle for speeding, and as he makes contact with the driver, who sounded...
by John Riley | Feb 19, 2020 | Uncategorized
Do you get so offended that you react emotionally? If you do, you are going to struggle greatly when it comes to trying to de-escalate a stressful encounter with an agitated, often times offended, person. Because when YOU are offended, and you allow yourself to...
by John Riley | May 9, 2017 | Uncategorized
An encouraging word for future police officers. It’s a brutal world out there and you are going to have to really believe in what you are doing to be able to deal with it. Do you see those angry people out there burning down their own neighborhoods in protest...
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