by John Riley | Apr 3, 2017 | Uncategorized
De-escalating a young person. I have been asked that a few times since starting my business, and my response is that, based on my experience, it still boils down to how you project yourself, your body language, how you control your tone of voice, and how well you...
by John Riley | Feb 11, 2017 | Uncategorized
Building Confidence by training consistently will pay off when and you find yourself in a stressful situation with no time to think. I recently had a meeting with a business looking into training their staff to feel confident in dealing with potentially volatile...
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