by John Riley | Dec 7, 2017 | Uncategorized
A well balanced training program enhances proficiency and confidence. With the recent church shooting in Texas, a lot more churches are now taking security seriously. Everyone is looking into having armed security, they’re going to the range and they’re...
by John Riley | Oct 7, 2017 | Uncategorized
Why conflict de-escalation training is important to you … A large number of businesses and organizations have a plan for all sorts of situations, medical emergencies, storm shelter, even hopefully even for an active shooter, but no one seems to take any effort...
by John Riley | Mar 15, 2017 | Uncategorized
How often should you train for dealing with a difficult person? I guess the answer to that will be based on how often you and your staff deal with such a person, and how proficient you want yourself and your staff to be when dealing with a loud, rude, and obnoxious...
by John Riley | Mar 4, 2017 | Uncategorized
Sometimes your best de-escalation efforts will not work, that’s just the way it goes when dealing with people. Dealing with a person who is angry, or drunk or high or mentally/emotionally impaired can be very challenging, it is very fluid and very dynamic. I...
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