by John Riley | Mar 21, 2017 | Uncategorized
Dealing with a loud, rude, obnoxious, assaultive person can and will be challenging, and this video is a great example of keeping your cool with someone like that to avoid escalating the situation. So I stated that this video is a great example of someone keeping...
by John Riley | Feb 11, 2017 | Uncategorized
Building Confidence by training consistently will pay off when and you find yourself in a stressful situation with no time to think. I recently had a meeting with a business looking into training their staff to feel confident in dealing with potentially volatile...
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