by John Riley | Apr 23, 2021 | Uncategorized
Could a social worker have stopped Ma’Khia Bryant? A very large number of people have been reposting the attached image on instagram, and it is just further proof that just because a person has PhD or a Masters degree it absolutely DOES NOT mean they know...
by John Riley | Jul 6, 2020 | Uncategorized
Missteps and bad decisions by everyone in this recent incident almost created a fatal outcome. To summarize, on July 1, 2020, in Michigan, a pregnant white woman was leaving a restuarant as a 15 year old black juvenile female and her mother were walking in, and the...
by John Riley | Oct 7, 2017 | Uncategorized
Why conflict de-escalation training is important to you … A large number of businesses and organizations have a plan for all sorts of situations, medical emergencies, storm shelter, even hopefully even for an active shooter, but no one seems to take any effort...
by John Riley | Apr 3, 2017 | Uncategorized
De-escalating a young person. I have been asked that a few times since starting my business, and my response is that, based on my experience, it still boils down to how you project yourself, your body language, how you control your tone of voice, and how well you...
by John Riley | Mar 21, 2017 | Uncategorized
Dealing with a loud, rude, obnoxious, assaultive person can and will be challenging, and this video is a great example of keeping your cool with someone like that to avoid escalating the situation. So I stated that this video is a great example of someone keeping...
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