When Tension Rises: Masterclass on Ministry-minded Conflict De-escalation

Learn to tap into your God-given “ACE card” and develop the confidence to navigate high-stress moments with grace.

Conflict De-escalation with a Ministry Mindset

his book is for staff and volunteers of all faiths and houses of worship.

The church has always been a beacon of light for broken people, a place to go for help, for solace, for forgiveness, and for redemption. We live in a fallen world, and we need to expect fallen, broken people to come to church! Sometimes in desperation and frustration, they may act out in a way that is distressing, uncomfortable, and stressful, but there is a way to interact with them in a God-honoring, ministry-minded way!

Practical De-escalation for Patrol

This book is the culmination of 20 years of road patrol experience, observations, and training as a certified crisis intervention specialist through the National Anger Management Association of what can be said and done by law enforcement officers to more effectively and successfully de-escalate a situation to ensure that everyone goes home safe!

This book is not just another book full of academia, charts, and graphs! It breaks down and simplifies basic human psychology under stress and goes over the techniques that are more effective than not to de-escalate those situations.