by John Riley | May 12, 2022 | Uncategorized
Your size and shape can and will escalate a situation! A point I make in my training seminars is to encourage students to be aware of how they appear and come across to another person, especially if that other person is stressed and agitated. Larger, wider, taller...
by John Riley | May 7, 2022 | Uncategorized
Do “De-escalation” efforts always work? Absolutely NOT! There is NO such thing as a single word or phrase, some magical word or phrase, that will just “de-escalate” a person or situation! Yet the general public continues to convince itself,...
by John Riley | Apr 21, 2022 | Uncategorized
2 misconceptions from the tragic OIS in Grand Rapids. A point that I make in my training seminars is that there is an absolute lack of understanding by the public of what “de-escalation” really is, and what de-escalation efforts looks and sounds like....
by John Riley | Apr 17, 2022 | Uncategorized
How did the Grand Rapids, MI police officer try to de-escalate and control the situation? Sadly and tragically, on Monday, April 4, 2022, a Grand Rapids police officer made a traffic stop which ended up with the fatal shooting of the driver. Here’s a link to...
by John Riley | Feb 13, 2022 | Uncategorized
Sarcastic comment in a crowd can escalate a situation. My wife and I were at Costco Wholesale about an hour ago, the parking lot was absolutely packed and full, and she sent me the attached photo to let me know she in the checkout line and yet in the middle of the...
by John Riley | Jan 1, 2022 | Uncategorized
What can church safety and security volunteers learn from tragic incident in LA? To quickly summarize, an incident in Los Angeles at a Burlington Coat Factory on Dec 23, 2021, ended up with not only a suspect dead but also an innocent 14 yr old girl dead. ...
by John Riley | Nov 20, 2021 | Uncategorized
A tale of 2 church parking lots. I was recently contacted by the church security leader of a church my team and I had trained with earlier in 2021. He wanted to share with me how they had an incident in their parking lot with an agitated person that almost went off...
by John Riley | Nov 14, 2021 | Uncategorized
Your attitude is CRITICAL for effective and successful Conflict De-escalation! ESPECIALLY your attitude towards the person you are thinking you need to de-escalate! I recently read an article on de-escalation in the latest issue of “Barista”, an industry...
by John Riley | Oct 24, 2021 | Uncategorized
Texas homeowner escalates situation and kills a man. On Oct 11th a man in Texas, at 4AM, noticed a car in his driveway, so he basically grabs his gun and runs out to the car, which then begins to back away, so the homeowner shoots the driver in the head. Another...
by John Riley | Oct 16, 2021 | Uncategorized
Why did country music star Tim McGraw escalate a situation?! Tim McGraw pretty much began to escalate a situation with a heckler at his show last Saturday Oct 9th! This is an example of what I have been saying – People will tend to say and do things that will...
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