by John Riley | May 20, 2022 | Uncategorized
This road rage incident was avoidable across the board, and there are several teaching/training points to be made. Link to news article on Florida road rage incident How could this incident have been avoided? 3 things I teach people (Especially to young people now...
by John Riley | May 12, 2022 | Uncategorized
Your size and shape can and will escalate a situation! A point I make in my training seminars is to encourage students to be aware of how they appear and come across to another person, especially if that other person is stressed and agitated. Larger, wider, taller...
by John Riley | May 7, 2022 | Uncategorized
Do “De-escalation” efforts always work? Absolutely NOT! There is NO such thing as a single word or phrase, some magical word or phrase, that will just “de-escalate” a person or situation! Yet the general public continues to convince itself,...
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