by John Riley | May 31, 2021 | Uncategorized
De-escalation tips for flight attendants in the airlines. Southwest Airlines recently banned a passenger for life for physically assaulting a flight attendant – Click here for the news story. It’s about time that the airlines start doing something about...
by John Riley | May 8, 2021 | Uncategorized
Your appearance, the A in your ACE, will do more to effectively de-escalate a situation. A guy I know from church recently may have proved one of my main precepts: That your appearance can shape another person’s thoughts, feelings and actions without a word...
by John Riley | May 4, 2021 | Uncategorized
It’s your right but is it the RIGHT thing to do? And the right place? I believe in the right to have gun, but because of that right I am a FIRM believer in RESPONSIBLE gun ownership!! To me, responsible gun ownership is making sure a person is as proficient and...
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