by John Riley | Feb 19, 2020 | Uncategorized
Do you get so offended that you react emotionally? If you do, you are going to struggle greatly when it comes to trying to de-escalate a stressful encounter with an agitated, often times offended, person. Because when YOU are offended, and you allow yourself to...
by John Riley | Feb 8, 2020 | Uncategorized
Social media may be creating, and driving, implicit bias. The phrase implicit bias has started to appear more and more in the media and internet, and I think I began to notice the phrase about 10 years ago when I attended a class as a police officer. Basically,...
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