by John Riley | May 4, 2018 | Uncategorized
Do you REALLY know how to De-escalate a situation? What do you base your confidence and assurance on? From training? From experience? From a combination of both? In the last 2 years as I go around conducting Conflict De-escalation training workshops and talking to...
by John Riley | Feb 27, 2018 | Uncategorized
Police officers should learn to SMILE. Based on my personal experience, and that of some of my co-workers, I strongly believe this concept will greatly reduce the number of verbal and physical altercations a police officer may find themself in, and reduce the number...
by John Riley | Jan 25, 2018 | Uncategorized
Non-verbal communication that actually escalates a situation. It happens much more often than you would think. The ability to communicate by body language and tone of voice goes back to the cave man days. In those earliest days of early man, before languages and...
by John Riley | Dec 7, 2017 | Uncategorized
A well balanced training program enhances proficiency and confidence. With the recent church shooting in Texas, a lot more churches are now taking security seriously. Everyone is looking into having armed security, they’re going to the range and they’re...
by John Riley | Oct 7, 2017 | Uncategorized
Why conflict de-escalation training is important to you … A large number of businesses and organizations have a plan for all sorts of situations, medical emergencies, storm shelter, even hopefully even for an active shooter, but no one seems to take any effort...
by John Riley | Jul 19, 2017 | Uncategorized
Don’t underestimate the importance of a reactionary gap! In the blink of an eye you could suddenly find yourself under attack! When dealing with someone who is loud, rude and obnoxious it is very important that you keep your safety in mind, and do the best you...
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