by John Riley | Dec 28, 2019 | Uncategorized
Do you find yourself fixating and creating your own tunnel vision? Maybe you have noticed a “suspicious” person, are you now so fixated on that person that you don’t notice people walking by and greeting you? This is actually a common phenomena when...
by John Riley | Dec 20, 2019 | Uncategorized
Do you let your guard down when someone claims to be a “veteran”? This is applicable to everyone, but with a special emphasis for church security personnel – First, let me say that I am a proud US Army veteran, 7 years in the infantry, and a Desert...
by John Riley | Dec 15, 2019 | Uncategorized
How Jazmine Headley incident could have gone differently. My team and I were in NYC last year with a client when this incident happened. Everything I read at the time pointed to the security guards on scene actually ESCALATING the situation before they called the...
by John Riley | Oct 10, 2019 | Uncategorized
Are your staff turning off and turning away people? I was having a conversation with a former colleague yesterday, he is still on the force and we were catching up on the latest and greatest. The conversation came around to church security and the people who make up...
by John Riley | Jul 8, 2019 | Uncategorized
A dramatic example of the critical need for conflict de-escalation training is demonstrated in this incident from this past April in Charlotte, NC. Take a moment to see for yourself – Click here This video shows the lost of self control by the security guard,...
by John Riley | May 6, 2019 | Uncategorized
I came upon this article on Yahoo news that made my head spin, https://news.yahoo.com/school-activeshooter-drills-helpful-or-harmful-002053143.html Is active shooter training too traumatic? The article doesn’t seem to be pushing one idea over the other,...
by John Riley | Jan 24, 2019 | Uncategorized
I was recently asked how I would have de-escalated the situation of the angry transgender person in the Gamestop video game store. The incident happened around December, 2018, at least that is when the video and comments began popping up on Youtube. I watched the...
by John Riley | Jul 11, 2018 | Uncategorized
Are you or your staff prepared to handle stress properly? In the last 6 months there have been several high profile incidences where police were called by Whites to make contact with Blacks, such as the May, 2018, incident where a White Yale university student called...
by John Riley | May 24, 2018 | Uncategorized
How will your staff and co-workers respond to stress? Are you sure, absolutley convinced, that your staff will properly handle, and not escalate, a situation with a loud, rude, obnoxious person? There is an old saying that goes something like this- You never know how...
by John Riley | May 4, 2018 | Uncategorized
Do you REALLY know how to De-escalate a situation? What do you base your confidence and assurance on? From training? From experience? From a combination of both? In the last 2 years as I go around conducting Conflict De-escalation training workshops and talking to...
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