by John Riley | Jan 1, 2022 | Uncategorized
What can church safety and security volunteers learn from tragic incident in LA? To quickly summarize, an incident in Los Angeles at a Burlington Coat Factory on Dec 23, 2021, ended up with not only a suspect dead but also an innocent 14 yr old girl dead. ...
by John Riley | Nov 20, 2021 | Uncategorized
A tale of 2 church parking lots. I was recently contacted by the church security leader of a church my team and I had trained with earlier in 2021. He wanted to share with me how they had an incident in their parking lot with an agitated person that almost went off...
by John Riley | Nov 14, 2021 | Uncategorized
Your attitude is CRITICAL for effective and successful Conflict De-escalation! ESPECIALLY your attitude towards the person you are thinking you need to de-escalate! I recently read an article on de-escalation in the latest issue of “Barista”, an industry...
by John Riley | Oct 24, 2021 | Uncategorized
Texas homeowner escalates situation and kills a man. On Oct 11th a man in Texas, at 4AM, noticed a car in his driveway, so he basically grabs his gun and runs out to the car, which then begins to back away, so the homeowner shoots the driver in the head. Another...
by John Riley | Oct 16, 2021 | Uncategorized
Why did country music star Tim McGraw escalate a situation?! Tim McGraw pretty much began to escalate a situation with a heckler at his show last Saturday Oct 9th! This is an example of what I have been saying – People will tend to say and do things that will...
by John Riley | Oct 10, 2021 | Uncategorized
Mariott hotel staff member escalates situation in viral video.There is a recent viral tik tok video of a Mariott Hotel staff member loudly and firmly berating a young couple, and some are applauding the staffer for “putting those kids in their place”. The...
by John Riley | Jun 26, 2021 | Uncategorized
A tragic friendly fire incident between police and armed citizen highlights the dangers of those initial moments when police arrive on scene of a defensive shooting situation. For years I have warned CPL holders and armed church personnel of the danger of a...
by John Riley | Jun 6, 2021 | Uncategorized
2 most frequently used words by police trying to de-escalate a situation. The 2 most frequently used words used by police officers trying to de-escalate a situation, are “Stop”, and “Drop”. The word “STOP” from a police officer is...
by John Riley | May 31, 2021 | Uncategorized
De-escalation tips for flight attendants in the airlines. Southwest Airlines recently banned a passenger for life for physically assaulting a flight attendant – Click here for the news story. It’s about time that the airlines start doing something about...
by John Riley | May 8, 2021 | Uncategorized
Your appearance, the A in your ACE, will do more to effectively de-escalate a situation. A guy I know from church recently may have proved one of my main precepts: That your appearance can shape another person’s thoughts, feelings and actions without a word...
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