by John Riley | Oct 7, 2017 | Uncategorized
Why conflict de-escalation training is important to you … A large number of businesses and organizations have a plan for all sorts of situations, medical emergencies, storm shelter, even hopefully even for an active shooter, but no one seems to take any effort...
by John Riley | Aug 18, 2017 | Uncategorized
A recent study shows De-escalation policy puts police officers at risk, and since I now conduct training workshops and seminars on conflict de-escalation for church and corporate security teams I was very interested in reading the article. Here’s a news story...
by John Riley | Jul 19, 2017 | Uncategorized
Don’t underestimate the importance of a reactionary gap! In the blink of an eye you could suddenly find yourself under attack! When dealing with someone who is loud, rude and obnoxious it is very important that you keep your safety in mind, and do the best you...
by John Riley | Jul 10, 2017 | Uncategorized
ONE very basic necessity of a security officer… Especially one that is unarmed and will have interaction with the public IS PEOPLE SKILLS!! Actually, even before that, an applicant who is seeking a job as a security officer absolutely REQUIRES some sort of...
by John Riley | Jun 9, 2017 | Uncategorized
Slow down and BREATHE! The kids are JUST BEING KIDS! Tragically, a young father hosting a little kindergarten graduation party for his 6 year son was shot and killed by another kid’s father after the kids were either rough housing or fighting. Seriously?!...
by John Riley | May 24, 2017 | Uncategorized
Does church security mean you HAVE TO HAVE a gun? NO!! It does not! Though in this day and age I would encourage you to consider having an armed person! There are a lot of churches out there, most of them small to medium size, that have leaders who are under the...
by John Riley | May 9, 2017 | Uncategorized
An encouraging word for future police officers. It’s a brutal world out there and you are going to have to really believe in what you are doing to be able to deal with it. Do you see those angry people out there burning down their own neighborhoods in protest...
by John Riley | Apr 25, 2017 | Uncategorized
De-escalation- What not to do as demonstrated on American Airlines recently. Dramatically demonstrated I must add. Most everyone by now is aware of the incident on American Airlines on April 22, but since I am aware of people who really do not catch the news in any...
by John Riley | Apr 11, 2017 | Uncategorized
Could de-escalation skills have made a difference? An employee is fired, argues with the manager, and comes back shooting. People getting fired happens every day around the world, there are hurt feelings, maybe a few cuss words, but for the vast majority of these...
by John Riley | Apr 3, 2017 | Uncategorized
De-escalating a young person. I have been asked that a few times since starting my business, and my response is that, based on my experience, it still boils down to how you project yourself, your body language, how you control your tone of voice, and how well you...
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