Conflict De-escalation Training
Does Your Staff Need Conflict De-escalation Training?
Suddenly finding yourself dealing with an angry, loud, confrontational person is shocking and scary. I’m John Riley, a retired police officer, and my team and I travel all over the United States conducting Conflict De-escalation Training seminars. Between my instructors and I we will bring almost 100 years of practical conflict de-escalation experience to help you and your staff develop the skills and confidence to deal with a difficult person, and prevent a volatile situation from becoming a critical violent incident. My team and I are a critical part of your risk management planning.
I am not just another lecture presentation, you and your staff will go through dynamic, realistic scenarios which will help develop stress inoculation, muscle memory, self confidence and confidence in each other. You and your staff will also get real time feedback as to what was done right and what can be tweaked and done differently. You can sit through another lecture, or get up and actually do some training! Contact me and let’s set up a training date!
Who Needs De-escalation Training?
- Healthcare professionals
- State agencies
- Teachers/education professionals
- Law enforcement
- Security guards
Get started with three easy steps!
Step 1 – Contact me so I can assess your specific needs.
Step 2 – Set up training date and time
Step 3 – Conduct training
Accept the ability to be light and a peacemaker and practice the art! Mike Kemple